The objectives of this introductory lecture are to enable participants:
Understand the historical evolution of human-machine communication and the challenges it poses for natural language interaction.
Explore the development and applications of Conversational Agents (CAs) in various domains such as education, healthcare, finance, and marketing.
Examine the ethical implications of integrating Conversational Agents into everyday life, focusing on issues related to human autonomy, perception, and interaction.
Analyze the concept of autonomy in the context of human-agent interaction, considering its definition across different disciplines and its importance for individual well-being.
Investigate the ways in which users perceive and interact with Conversational Agents, including the attribution of personalities and ethical questions regarding pronouns, names, and gendered identities.
Assess the long-term risks associated with the use of conversational agents, such as the impact on human language and behavioral patterns, susceptibility to biases, and altered social norms.
Discuss the potential societal implications of Conversational Agents, including their role in shaping human relationships, privacy perceptions, and societal norms.
Identify the challenges and opportunities presented by Conversational Agents in terms of enhancing user experience, reducing information search time, and providing domain-specific knowledge.
Evaluate current research and industry practices related to the design, development, and deployment of Conversational Agents, with a focus on ethical considerations and user-centric approaches.
Propose strategies for ensuring responsible use of Conversational Agents, balancing technological advancements with ethical responsibilities and societal values.
E-Tutorial Videos
Conversational AI (28 Minutes)
Not available unless: The activity M-09 Quiz is marked complete
